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How To Make a RUSH Order

Aspinline 28 / 06 / 18

RUSH Orders

Need your order in a hurry? No worries, you can upgrade to a RUSH order with Aspinline! 

We offer RUSH services on the following products:

  • Embroidered Patches
  • Woven Patches
  • Pin Badges
  • Woven Labels
  • Heat Transfer Prints
  • Heat Transfer Patches
  • Other products are also a possibility, so please contact us

The RUSH charge covers the following:

  • Your order is given high priority in the production queue and a slot in production is reserved.
  • We create the artwork proof within 1-2 hours, compared to 1-2 days as standard.
  • We dedicate more man hours to the production of your product.
  • Your order is sent from our production facility in China as a priority, using an express service.
Here are the RUSH order steps:
 

RUSH ORDER STEP 1  Step 1:

Please complete our RUSH enquiry form available here.

 

RUSH ORDER STEP 2 Step 2:

Send your artwork to [email protected] and be sure to mention ‘RUSH’ in the subject line.

 

RUSH ORDER STEP 3 Step 3:

We will confirm receipt of your enquiry. We will then check with our production department to see if we can meet your requested date.

 

RUSH ORDER STEP 4 Step 4:

One of our 5 Star Customer Service Representatives will be in contact ASAP, to let you know if we can meet your requested date. Please note this may not be until early morning on the following day. If we can meet your date we will send an official quote ready for your acceptance.

 

RUSH ORDER STEP 5 Step 5:

If you are happy to move ahead we ask that you accept the quote and we will then raise the invoice.

For us to meet the offered delivery date/lead time, we will require you to complete the following (in most cases) *by 3pm* on the day of acceptance:

  • To accept your quote
  • To pay the invoice in full
  • To approve the artwork proof

Artwork for approval will be sent once the invoice has been paid in full.

Please keep checking your emails throughout the day. If we don’t hear from you we will always call and give you a gentle nudge to make payment or approve artwork :)

Important points to note:

  • RUSH orders are a risk.
  • RUSH charges will apply and will be stated in your final quote.
  • The RUSH charge and/or product cost will not be refunded if we do not deliver based on the offered delivery date/lead time.
  • Based on our overall experience there is a 7.5% chance RUSH goods could arrive late. Please only move ahead if you are willing to accept this risk.
  • For us to meet the offered delivery date/lead time, we would require you to complete the following (in most cases) *by 3pm* on the day of acceptance:
    • To accept your quote
    • To pay the invoice in full
    • To approve the artwork proof
  • Aspinline makes every effort to deliver RUSH goods originating from our overseas production facility based on the offered delivery date/lead time. (RUSH goods being goods delivered faster than standard estimated lead times).
  • Aspinline Ltd. shall not be liable for any delay in delivery of goods.
  • Artwork for approval will be sent once the invoice has been paid in full.
  • The following products are already set-up with RUSH options, ready to be ordered online, without completing our RUSH enquiry form: Heat Transfer Lanyards - 5 Day RUSH.

Lead times vary between products, however our RUSH service can hopefully help speed this time up and deliver sooner for your requested date. To see our lead times for all of our products please take a look on our Resource Centre.

Still have questions about RUSH orders? Please contact us for more information - 0117 956 6657 / [email protected] :) 

 

RUSH ORDER BOTTOM BANNER